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Six Sigma Introduction (English & Spanish) - $119.00 Available for immediate purchase with Credit Card. This 90 minute course is designed to provide awareness of Six Sigma principles to employees at any level in the organization. Students will learn to identify the benefits of a Six Sigma implementation, how the DMAIC process is used, and the roles of various team members.  Included Courses  Six Sigma Introduction  Six Sigma Basics - $479.00 Available for immediate purchase with Credit Card. This series of 15 Six Sigma courses is the recommended Six Sigma Basics curriculum for anyone wanting an indepth understanding of Six Sigma, its varied tools, and its structured DMAIC methodology.  Included Courses  Six Sigma Introduction  Understanding Data  Calculating Process Based Costs  Validating The Measurement System  Maximizing ROI  Sustaining ROI  Extending ROI  Pareto Analysis  Control Charts  Process Capability Assessments  Failure Mode and Effects Analysis  Introduction to Process Capability  Introduction to Process Mapping  Cause and Effect Diagrams  Scatter Diagrams  Six Sigma White Belt - $259.00 Available for immediate purchase with Credit Card. This series is for those who want an overview of Six Sigma, Lean, and Statistics. It is a must for managers who want an appreciation of the commitment necessary to implement statistically based process improvement and the return on investment to be gained. Additionally, for those who are thinking about taking the Six Sigma journey, this is an ideal series.  Included Courses  Six Sigma Introduction  What is Statistics?  Introduction to Lean Principles  Six Sigma Yellow Belt - $539.00 Available for immediate purchase with Credit Card. This series of courses is for those who wish to become Assistant Team Leaders on Six Sigma projects. The skills learned will enable the student to be a valuable Six Sigma project team member and assist the Team Leader in all aspects of a Six Sigma project. The series is organized following the DMAIC methodology, and provides an introduction to Lean and Statistics.  Included Courses  Six Sigma Introduction  Calculating Process Based Costs  Validating The Measurement System  Maximizing ROI  Sustaining ROI  Extending ROI  What is Statistics?  Introduction to Lean Principles  Pareto Analysis  Failure Mode and Effects Analysis  Introduction to Process Capability  Introduction to Process Mapping  Cause and Effect Diagrams  Scatter Diagrams  Six Sigma Green Belt - $929.00 Available for immediate purchase with Credit Card. This series of courses prepares those who wish to become Six Sigma Green Belts and Project Team Leaders. It is organized following the DMAIC methodology, provides an introduction to Lean, and includes courses in Descriptive Statistics. This series can be used as a prerequisite for Black Belt certification.  Included Courses  Six Sigma Introduction  Understanding Data  Calculating Process Based Costs  Validating The Measurement System  Maximizing ROI  Sustaining ROI  Extending ROI  What is Statistics?  Organization of Data  Measures of Central Tendency  Measures of Dispersion  Introduction to Lean Principles  Descriptive Statistics: Self Assessment  Pareto Analysis  Control Charts  Process Capability Assessments  Failure Mode and Effects Analysis  Introduction to Process Capability  Introduction to Process Mapping  Cause and Effect Diagrams  Scatter Diagrams  Six Sigma Black Belt Series with Test Preparation - $1,625.00 Available for immediate purchase with Credit Card. This series comprises all the courses in the Six Sigma Basics, Lean Basics, and Statistics menus, plus 5 BB Test Prep Courses which assist Six Sigma Black Belt professionals in assessing their level of knowledge using topics covered in the American Society for Quality's Body of Knowledge.  Included Courses  Six Sigma Introduction  Calculating Process Based Costs  Validating The Measurement System  Maximizing ROI  Sustaining ROI  Extending ROI  What is Statistics?  Organization of Data  Measures of Central Tendency  Measures of Dispersion  Introduction to Inferential Statistics  Introduction to Lean Principles  Descriptive Statistics: Self Assessment  Black Belt Prep Course Module 1  Black Belt Prep Course Module 2  Inferential Statistics: Self Assessment  Comparing Means  Pareto Analysis  Control Charts  Process Capability Assessments  Failure Mode and Effects Analysis  Introduction to Process Capability  Probability Distributions: Discrete Random Variables  Confidence Interval for the Mean  Making Inferences about Proportions  Hypothesis Tests for the Mean  Simple Linear Regression  Lean Tools I  Lean Tools II  Lean Tools III  Black Belt Prep Course Module 3  Black Belt Prep Course Module 4  Black Belt Prep Course Module 5  Introduction to Minitab  Introduction to Process Mapping  Cause and Effect Diagrams  An Introduction to Probability  Continuous Probability Distributions: Normal Curve  ANOVA  Making Inferences about Variances  Scatter Diagrams  Statistics Series - $579.00 Available for immediate purchase with Credit Card. The Statistics series includes courses in Descriptive Statistics, Inferential Statistics, Probability, and Regression Analysis, as well as an Introduction to Minitab course. This series is ideal as a complement to Six Sigma training or as a standalone package that can be especially helpful for those needing a statistics refresher.  Included Courses  What is Statistics?  Organization of Data  Measures of Central Tendency  Measures of Dispersion  Introduction to Inferential Statistics  Descriptive Statistics: Self Assessment  Inferential Statistics: Self Assessment  Comparing Means  Probability Distributions: Discrete Random Variables  Confidence Interval for the Mean  Making Inferences about Proportions  Hypothesis Tests for the Mean  Simple Linear Regression  Introduction to Minitab  An Introduction to Probability  Continuous Probability Distributions: Normal Curve  ANOVA  Making Inferences about Variances  Statistics: Descriptive Series - $139.00 Available for immediate purchase with Credit Card. This series of four Statistics courses plus a self-assessment covers the fundamentals of Descriptive Statistics. It is an overview for those who didn't understand Statistics in college or who have not had the opportunity to take a Statistics course. The series is also recommended for those who are working on a Six Sigma project and are collecting and analyzing data.  Included Courses  What is Statistics?  Organization of Data  Measures of Central Tendency  Measures of Dispersion  Descriptive Statistics: Self Assessment  Six Sigma, Lean, and Statistics: All Courses - $1,659.00 Available for immediate purchase with Credit Card. This series comprises all the courses in the Six Sigma Basics, Lean Basics, and Statistics menus.  Included Courses  Six Sigma Introduction  Calculating Process Based Costs  Validating The Measurement System  Maximizing ROI  Sustaining ROI  Extending ROI  What is Statistics?  Organization of Data  Measures of Central Tendency  Measures of Dispersion  Introduction to Inferential Statistics  Introduction to Lean Principles  Descriptive Statistics: Self Assessment  Inferential Statistics: Self Assessment  Comparing Means  Pareto Analysis  Control Charts  Process Capability Assessments  Failure Mode and Effects Analysis  Introduction to Process Capability  Probability Distributions: Discrete Random Variables  Confidence Interval for the Mean  Making Inferences about Proportions  Hypothesis Tests for the Mean  Simple Linear Regression  Lean Tools I  Lean Tools II  Lean Tools III  Introduction to Minitab  Introduction to Process Mapping  Cause and Effect Diagrams  An Introduction to Probability  Continuous Probability Distributions: Normal Curve  ANOVA  Making Inferences about Variances  Scatter Diagrams  Lean Principles Introduction - $119.00 Available for immediate purchase with Credit Card. This 120 minute course is designed to provide awareness of Lean principles to employees at any level in the organization. Students will learn to identify the benefits of Lean deployment and the roles in a Lean Implementation Team, and how Lean can be integrated into an organization.  Included Courses  Introduction to Lean Principles  Lean Basics Series - $289.00 Available for immediate purchase with Credit Card. This series of courses explores the benefits and objectives of Lean and describes the methods and levels of Lean deployment. Students will be able to identify the phases of the Lean Deployment Roadmap. Roles and responsibilities of the Lean Implementation Team members are described and students will learn how Lean can be integrated into an organization.  Included Courses  Introduction to Lean Principles  Lean Tools I  Lean Tools II  Lean Tools III  SPC Basics Series - $179.00 Available for immediate purchase with Credit Card. This series of courses is for operators and supervisors of manufacturing processes who need a basic, yet broad, understanding of Statistical Process Control (SPC). Students will understand how to work on an SPC team to rid the process of special causes of variation and to avoid unnecessary adjustments to the process. The series explains methods for selecting which parameters to control and which type of control chart to use.  Included Courses  SPC and Variation  SPC Introduction to Control Charts  SPC Setting Up and Using a Control Chart  SPC Pictures of Numbers  SPC Types of Control Charts  SPC Selecting Parameters  SPC Advanced Series - $179.00 Available for immediate purchase with Credit Card. This series of courses is for those who need more advanced SPC training. Students will understand how to assess process capability using both variables and attribute data. The series also includes an overview of Design of Experiments (DOE), which provides an understanding of how to structure designed experiments and apply this understanding in planning and conducting DOEs.  Included Courses  SPC Introduction to Process Capability  SPC Introduction to DOE  SPC Using Normal Curves  SPC Process Capability Assessments  SPC Application of DOE  SPC Comprehensive Series - $299.00 Available for immediate purchase with Credit Card. This series comprises all the courses in the SPC Basics and SPC Advanced menus. SPC Basics teaches variation and control charts to help students stabilize their processes. SPC Advanced develops the process capability topic, then covers the principles of DOE so students can reduce common cause variability in their processes.  Included Courses  SPC and Variation  SPC Introduction to Control Charts  SPC Setting Up and Using a Control Chart  SPC Pictures of Numbers  SPC Types of Control Charts  SPC Introduction to Process Capability  SPC Selecting Parameters  SPC Introduction to DOE  SPC Using Normal Curves  SPC Process Capability Assessments  SPC Application of DOE  Minitab Introduction - $69.00 Available for immediate purchase with Credit Card.  Included Courses  Introduction to Minitab  Diagrams: Cause and Effect (English & Spanish) - $49.00 Available for immediate purchase with Credit Card. Upon completion of this 30 minute course, the student will be able to use cause and effect diagrams and brainstorming to help them better understand and explain their processes. Students will be able to construct a cause and effect diagram, use the diagram to identify potential root causes, and identify characteristics that are appropriate and behaviors that are inappropriate.  Included Courses  Cause and Effect Diagrams  Statistics: ANOVA (Analysis of Variance) - $69.00 Available for immediate purchase with Credit Card. This course provides an in-depth understanding of the statistical basis for Analysis of Variance, a technique which subdivides the total variation of a set of data into meaningful component parts associated with specific sources of variation for the purpose of testing some hppothesis on the parameters of the model or estimating variance components. Upon completion of this 60 minute course, the student will be able to identify when the method of ANOVA should be applied, interpret the results and draw valid statistical conclusions, determine the appropriate degrees of freedom and how to calculate the F-values for one-way, two-way and nested designs, and interpret the results and draw valid statistical conclusions.  Included Courses  ANOVA  Control Charts: Types - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 75 minute course, the student will be able to select the appropriate control chart to help them monitor and control their processes, select whether an attribute or a variables control chart is appropriate to use for a given situation, identify the appropriate control chart used to monitor a given process parameter, and identify the steps involved in setting up the control chart.  Included Courses  SPC Types of Control Charts  Diagrams: Scatter - $59.00 Available for immediate purchase with Credit Card. Upon completion of this 45 minute course, the student will be able to identify whether two variables in a scatter diagram appear correlated and to what degree, build a scatter diagram and identify the type of correlation that exists between the two variables, identify how to use stratification to further explore the relationship between variables, identify errors often committed in assigning a cause and effect relationship between the variables.  Included Courses  Scatter Diagrams  Diagrams Combo Package - $99.00 Available for immediate purchase with Credit Card. This combination package , which includes both the Cause and Effect and Scatter Diagrams modules, will provide a more in-depth understanding of root cause analysis.  Included Courses  Cause and Effect Diagrams  Scatter Diagrams  Lean Tools I - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, the student will be able to describe processes/activities in terms of value-adding and non-value-adding, identify, define, and communicate current state of a value stream, including basic operational attributes with links to lean metrics, recognize and use visual management techniques to identify usual versus unusual work place situations, focus on all factors impacting processes, begin detailed analysis of specific processes for process improvement and overall reduction of waste in the current state, apply 5S techniques to reduce waste, apply problem solving and 5 Why analysis techniques for determining causes of and solutions for reducing waste in processes and make recommendations for overall value stream “future state”, and envision using error proofing tools in the “future state.”  Included Courses  Lean Tools I  Lean Tools II - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, the student will be able to describe roadblocks and the necessary required improvements in moving from current state to future state, relate Kaizen and improvement tools and methods to “future state” roadblock removal, recognize and use TPM techniques to improve Overall Equipment Efficiency (OEE), relate Quick Change/SMED techniques to cycle time improvements, relate to the impact of quality performance to achieving lean operations, focus on building in quality at the source with utilization of Poka-Yoke and error proofing systems, recognize how flow changes impact waste and cycle times by understanding Kanban and continuous flow, and focus on their impact on lean success.  Included Courses  Lean Tools II  Lean Tools III - $59.00 Available for immediate purchase with Credit Card. In this 45 minute course, the student will learn techniques to ensure the gains identified by Kaizen or Lean Improvement teams are sustained over time, identify why, how, and where the control plan form is used in the process of implementing a Lean program, identify its sections and their purposes, identify the parts of a control chart and define the purpose of the control limits, discriminate between processes that are stable or out of control, identify the benefits of using Standard Work Practices and other work standardization methods.  Included Courses  Lean Tools III  Data: Organizing and Presenting - $59.00 Available for immediate purchase with Credit Card. Upon completion of this 40 minute course, the student will be able to identify techniques for presenting data in proper table or graphical format by using frequency table, bar graphs, Pareto charts, and pie charts, interpret the graph and answer questions related to the interpretation of the data, learn how to construct: frequency tables, frequency distributions, histograms, cumulative frequency distributions, stem-and-leaf plots, and interpret the graph(s) and answer questions related to the interpretation of the data.  Included Courses  Organization of Data  Data: Understanding (English & Spanish) - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, the student will understand the purpose of the Define and Measure phases of the DMAIC process. Students will know the difference between discrete and continuous data and the concept of variation, will be able to identify the objectives of the Define and Measure phases, their components, and specific tools used in these phases, classify data as either discrete or continuous, classify a defined defect by selected categories, identify and define the variation in the data as coming from either common causes or special causes.  Included Courses  Understanding Data  Data Combo Package - $119.00 Available for immediate purchase with Credit Card. This combination package includes both Organizing and Presenting Data, as well as the Understanding Data modules.  Included Courses  Understanding Data  Organization of Data  Failure Mode and Effects Analysis - $49.00 Available for immediate purchase with Credit Card. Upon completion of this 30 minute course, the student when presented with information from a process map and fishbone diagram, will be able understand how to construct an FMEA and understand the use of hypothesis testing to verify assumptions, understand the linkage to the FMEA, complete parts of the FMEA form to understand the importance of the risk priority number, understand the use of hypothesis testing to verify assumptions, and understand the use of statistics to reliably draw conclusions using sample data.  Included Courses  Failure Mode and Effects Analysis  Regression: Simple Linear - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, the student will be able to identify whether the variables in a scatter plot appear correlated and to what degree, fit a least squares regression line to bivariate data and judge the validity of the model, use the information to write the equation of the line and perform predictions based upon the model, and compute and interpret the correlation coefficient and the coefficient of determination.  Included Courses  Simple Linear Regression  Mean: Confidence Interval - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, the student will be able to define the difference between a point estimator and a confidence interval given a population parameter, identify the appropriate steps in computing a confidence interval for a single population mean, interpret the meaning of the confidence interval, and identify the meaning of a sampling distribution for a sample statistic and its relevance in computing a confidence interval.  Included Courses  Confidence Interval for the Mean  Mean: Hypothesis Tests - $119.00 Available for immediate purchase with Credit Card. Upon completion of this 90 minute course, the student will be able to identify the appropriate form of a statistical hypothesis for testing a population mean, identify the appropriate steps in conducting a hypothesis test for a single population mean, perform a hypothesis test for a single population mean by stating a valid conclusion based upon the result of the test performed, and identify the risk associated with making a specific decision.  Included Courses  Hypothesis Tests for the Mean  Means: Comparing - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, the student will be able to define the difference between independent and dependent samples, identify the appropriate steps in computing an appropriate confidence interval for the difference of two population means for both independent and dependent samples, interpret the meaning of the confidence interval, and identify the appropriate steps in performing a hypothesis test for the difference of two population means for both independent and dependent samples.  Included Courses  Comparing Means  Mean Combo Package - $229.00 Available for immediate purchase with Credit Card. This combination package includes the Confidence Interval for the Mean, Hypothesis Tests for the Mean, and Comparing Means modules in one low price for the student who wants to have an in-depth understanding of the mean in statistical applications.  Included Courses  Comparing Means  Confidence Interval for the Mean  Hypothesis Tests for the Mean  Pareto Analysis - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, students will be able to use Pareto Analysis to help them better understand and explain their processes. Students will be able to create a Pareto Chart including a cumulative relative frequency line, identify how a variable can be used to weigh the original data and produce another Pareto Chart, use stratification methods to perform more in depth Pareto analysis of the data, interpret the chart to make a business decision relative to the information presented.  Included Courses  Pareto Analysis  Proportions: Making Inferences About - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, the student will be able to identify the appropriate steps in computing a confidence interval for a single population proportion or the difference of two population proportions, interpret the meaning of the confidence interval, and identify the appropriated steps in conducting a hypothesis test for a single population proportion or compare two population proportions.  Included Courses  Making Inferences about Proportions  Process Mapping Introduction (English & Spanish) - $59.00 Available for immediate purchase with Credit Card. Upon completion of this 40 minute course, students will be able to use process maps, cause and effect diagrams and brainstorming to help them better understand and explain their processes.  Included Courses  Introduction to Process Mapping  SIPOC (Supplier-Input-Process-Output-Customer) - $49.00 Available for immediate purchase with Credit Card. Upon completion of this 20 minute course, the student will be able to use the Six Sigma tool in the Define phase of a project. They will learn the flowcharting technique that helps identify those processes that have the greatest impact on customer satisfaction by identifying suppliers, inputs, processes, outputs, and customers.  Included Courses  SIPOC  Variances: Making Inferences About - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 75 minute course, students will be able to identify the appropriate form of a statistical hypothesis for testing the variance of a population, perform a hypothesis test for either one or two population variances by stating a valid conclusion based upon the results of the test performed, identify the appropriate steps in computing a confidence interval for a population variance, and interpret its meaning.  Included Courses  Making Inferences about Variances  Process Based Cost Calculation (English & Spanish) - $49.00 Available for immediate purchase with Credit Card. Upon completion of this 40 minute course, students will be able to define the cost of poor quality, identify benefits associated with reducing COPQ, and understand the effect DPMO (Defects per Million Opportunities) and Sigma have on process-based costs.  Included Courses  Calculating Process Based Costs  Measurement System Validation (English & Spanish) - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, students when presented with information about a measurement system will be able to identify the benefits of and explain how to use a Gauge R&R study to validate the measurement system.  Included Courses  Validating The Measurement System  Statistics Introduction - $59.00 Available for immediate purchase with Credit Card. Upon completion of this 40 minute course, students will know the difference between discrete and continuous data and the concept of variation, be able to identify their definition, be able to classify the variable as quantitative or qualitative, be able to describe the difference between a population and a sample, and will understand the difference between using descriptive and inferential statistics.  Included Courses  What is Statistics?  Statistics: Inferential - $59.00 Available for immediate purchase with Credit Card. Upon completion of this 40 minute course, students will be able to distinguish between the use of descriptive and inferential statistics, explain the concept of using a confidence interval to estimate a population parameter, identify when hypothesis testing may be appropriate, and explain the methodology as it relates to the scenario  Included Courses  Introduction to Inferential Statistics  Measures of Central Tendency - $59.00 Available for immediate purchase with Credit Card. Upon completion of this 40 minute course, the student will be able to calculate or identify the three measures of central tendency: mean, median, and mode, estimate the relationship of the median and the mean based upon the shape of a histogram, identify changes in the mean, median, and mode based upon a transformation made to data, and calculate estimates for the median and identify the modal class.  Included Courses  Measures of Central Tendency  Measures of Dispersion - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 75 minute course, the student will be able to calculate or identify measures of dispersion such as the range and standard deviation, identify how a change in dispersion will affect the shape of a histogram, identify changes in the standard deviation based upon a transformation made to the original data, estimate percentage of measurements within a symmetrical interval about the mean in a given data set, and calculate the Z score for a stated measurement.  Included Courses  Measures of Dispersion  Measures Combo Package - $119.00 Available for immediate purchase with Credit Card. This combination package includes both Measurements modules, Central Tendency and Dispersion, at one low price.  Included Courses  Measures of Central Tendency  Measures of Dispersion  Project Management Introduction - $119.00 Available for immediate purchase with Credit Card. This module provides an overview to the project managment methodology.  Included Courses  Project Management Introduction  Problem-Solving and Improvement Process & Tools: JURAN - $289.00 Available for immediate purchase with Credit Card. This series prepares participants to better understand the problem-solving process and tools that are the heart of effective Root Cause Analysis, Quality Improvement, and Six Sigma DMAIC. It is used to improve customer satisfaction, reduce costs, and determine the root causes of process problems! This 9-hour program begins by introducing the basics of problem solving. The balance of the modules examine the data collection process and each of the improvement tools including Pareto Diagrams, Process Maps, Cause-Effect Diagrams, Scatter Diagrams, Histograms, and multiple Graphs and Charts including Control Charts.  Included Courses  Introduction to Problem Solving  Cause and Effect Analysis  Control Plans and Control Charts  Data Collection, Analysis and Reporting  Introduction to Process Mapping  Scatter Diagrams  Pareto Analysis  Baldrige Criteria: Essentials for Excellence - $59.00 Available for immediate purchase with Credit Card. The Baldrige Criteria is the foundation for excellence and transformation in many world-class organizations. Implementation of these principles results in increased productivity, satisfied employees and customers, and improved profitability – both for customers and investors. In this 2 hour course, you will discover the basics of the Baldrige Criteria and see how the Criteria can make a difference in your organization.  Included Courses  Baldrige Criteria: Essentials for Excellence  Strategic Planning Overview - $29.00 Available for immediate purchase with Credit Card. Improve your knowledge of strategic planning, and understand what your organization's senior leadership is thinking and why. This one-hour course provides an overview for those not directly involved in the planning process, but who want to understand how their efforts can support the organization's strategic direction and success.  Included Courses  Strategic Planning Overview  Process Capability: Introduction (English & Spanish) - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, the student will be able to describe the relationship between capability, quality, and yield and identify when one process is more capable than another, distinguish caspable from non-capable processes, state the relation when sample measuremetns are used to estimate population values, and determine when a process meets customer requirements.  Included Courses  Introduction to Process Capability  Process Capability: Assessments - $119.00 Available for immediate purchase with Credit Card. Upon completion of this 90 minute course, the student will be able to assess process capability using numerical methods. The student will learn four key concepts: Natural Tolerance The student will learn how to use the standard deviation to calculate the natural tolerance of a process with a normal distribution. Using Cp The student will learn how to calculate Cp, a capability index that is used for variables data. The student will also earn how Cp is affected as the dispersion or specifications of a process change. Using Cpk The student will learn how Cpk is calculated and why Cpk is needed in addition to Cp to express the capability of a process, how Cpk may change as the dispersion, the process mean, or specifications of a process change. Attribute Data The student will learn how to assess capability when only attribute data is available, and the method to determine the process capability with attribute data.  Included Courses  Process Capability Assessments  Process Capability: Combo Package - $169.00 Available for immediate purchase with Credit Card. This 150 minute combo package includes both the Process Capability Introduction and the Process Capability Assessments courses.  Included Courses  SPC Introduction to Process Capability  Process Capability Assessments  ROI: Maximizing (English & Spanish) - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, students will understand the importance of return on investment (ROI) to a company and how Design of Experiments can be used to maximize ROI, identify the basic formula for calculating ROI, understand the importance of ROI as a key measure of the projects success, define the purpose of a Solution Design Matrix and identify its elements, and identify the benefits achieved by conducting a DOE.  Included Courses  Maximizing ROI  ROI: Sustaining (English & Spanish) - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, students will understand the relationship between the Control Phase and the “DMAIC” process, the components included in the control phase, and their role in using the Control Phase to improve their processes, identify the definition of the control phase, its components, and its objectives, identify the three section names and their purpose, identify the parts of a control chart, define the purpose of control limits, and describe the purpose of the process average on a control chart, and discriminate between processes that are stable or out of control using the rules established in the course.  Included Courses  Sustaining ROI  ROI: Extending (English & Spanish) - $49.00 Available for immediate purchase with Credit Card. Upon completion of this 30 minute course, students will be able to define the objective of the Leverage Phase and know how successful Six Sigma project teams and individuals can increase impact for their company and customers, define the objectives of the Leverage phase, identify ways to target leverage opportunities in other business areas and “spin off” projects, identify the importance of developing a communications plan that makes project knowledge accessible to those targeted opportunity areas, and define the role of the individual in helping to leverage Six Sigma project accomplishments.  Included Courses  Extending ROI  ROI Series (English & Spanish) - $179.00 Available for immediate purchase with Credit Card. This 150 minute series includes the following courses: Maximizing ROI, Sustaining ROI, and Extending ROI.  Included Courses  Maximizing ROI  Sustaining ROI  Extending ROI  Probability: Introduction - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, the student will learn how to apply the basic rules of probability to find the probability of compound events, calculate the probability of other defined events, calculate the probability of defined events using basic rules of probability, determine if events are either independent or mutually exclusive, and calculate the number of combinations and permutations resulting from a given situation.  Included Courses  An Introduction to Probability  Probability: Distributions-Continuous Normal Curve - $69.00 Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, the student will be able to identify the characteristics of a normal curve, and use the normal curve to estimate the capability of a process by understanding the basics of central tendency, mean, dispersion, and standard deviation gained by completion of a sequence of practice exercises.  Included Courses  Continuous Probability Distributions: Normal Curve  Probability: Distributions-Discrete Random Variables Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, the student will be able to define a random variable to describe the outcomes of the experiment, classify the random variable as either discrete or continuous, identify a valid discrete probability distribution, compute the probability of a defined event, and compute the mean and variance of the discrete probability distribution.  Included Courses  Probability Distributions: Discrete Random Variables  Probability Series Available for immediate purchase with Credit Card. This 180 minute series includes the following courses: Probability Introduction, Probability Distributions: Continuous-Normal Curve, and Probability Distributions: Discrete Random Variable.  Included Courses  Probability Distributions: Discrete Random Variables  An Introduction to Probability  Continuous Probability Distributions: Normal Curve  Spanish Closed Caption Courses Contact your system administrator to acquire.  Included Courses  Six Sigma Introduction  Understanding Data  Calculating Process Based Costs  Validating The Measurement System  Turning Data into Knowledge  Maximizing ROI  Sustaining ROI  Extending ROI  Introduction to Process Capability  Introduction to Process Mapping  Cause and Effect Diagrams  Examiner Orientation Training - Internal Use Only Contact your system administrator to acquire. This module is for examiner orientation purposes and will be available from July 28-August 22, 2008.  Included Courses  Examiner Orientation Training Module (Internal Use Only)  Baldrige Criteria: Essentials for Excellence (Mandarin Version) - $59.00 Available for immediate purchase with Credit Card. The Baldrige Criteria is the foundation for excellence and transformation in many world-class organizations. Implementation of these principles results in increased productivity, satisfied employees and customers, and improved profitability – both for customers and investors. In this 2 hour course, you will discover the basics of the Baldrige Criteria and see how the Criteria can make a difference in your organization.  Included Courses  Baldrige Criteria: Essentials for Excellence (Mandarin Version)  Aspectos imprescindibles para la excelencia - $59.00 Available for immediate purchase with Credit Card. Los Criterios de Baldrige son la fundación para la excelencia y la transformación en muchas organizaciones de calidad mundial. La puesta en práctica de estos principios da lugar a mayor crecimiento en productividad, mayor satisfacción en empleados y en clientes, y mejores ganancias – para ambos, los clientes y los inversionistas. En este curso de 2 horas, usted descubrirá los fundamentos de los Criterios de Baldrige y verá cómo los Criterios pueden hacer una diferencia en su organización.  Included Courses  Aspectos Imprescindibles para la Excelencia  Data-Driven Decision Making Available for immediate purchase with Credit Card. Upon completion of this 60 minute course, the student will be able to manage data by exploring how Data Driven Decision Making is tied with the tenets of statistical thinking. Moreover, the student will be able to recognize special cause and common cause in process variation and will learn the keys to avoid mistakes and improve efficiency in gathering good data.  Included Courses  Data-Driven Decision Making  Measurement: What and How to Measure Contact your system administrator to acquire. There is nothing new about using key measurements to take the pulse of an organization. Learn how to monitor present performance while capturing information about how the organization is positioned to perform in the future. In this workshop you will learn: How to select performance measures What and How to capture the appropriate data How to create the metric How to report, review and act on these measures  Included Courses  Measurement - what and how to measure  Customer Service Excellence Part 1 Available for immediate purchase with Credit Card. Upon completion of this 30 minutes course, the student will have several tools to measure customer satisfaction and to better understand customer needs. Because poor service does not lead to success, mastered techniques to improve your service and customer loyalty is essential for excellence.  Included Courses  Customer Service Excellence Part 1  For a Change - $15.00 Contact your system administrator to acquire. News for a Change is pleased to share some of Moore’s unique insights in this issue. The economy is down. Outsourcing is up. Globalization is in and college grads were recently let out. This has placed a great number of unemployed people out on the streets looking for work. Some timely advice is warranted.  Included Courses  For a Change e-Book  IDEARC Review Contact your system administrator to acquire.  Included Courses  SPC and Variation  SPC Introduction to Control Charts  SPC Setting Up and Using a Control Chart  SPC Pictures of Numbers  SPC Types of Control Charts  SPC Introduction to Process Capability  SPC Selecting Parameters  SPC Introduction to DOE  Six Sigma Introduction  Understanding Data  Calculating Process Based Costs  Understanding Processes  Validating The Measurement System  Turning Data into Knowledge  Process Capability  Maximizing ROI  Sustaining ROI  Extending ROI  SPC Using Normal Curves  SPC Process Capability Assessments  SPC Application of DOE  What is Statistics?  Organization of Data  Measures of Central Tendency  Measures of Dispersion  Introduction to Inferential Statistics  Introduction to Lean Principles  Descriptive Statistics: Self Assessment  Black Belt Prep Course Module 1  Black Belt Prep Course Module 2  Inferential Statistics: Self Assessment  Comparing Means  Pareto Analysis  Control Charts  Process Capability Assessments  Failure Mode and Effects Analysis  Introduction to Process Capability  Probability Distributions: Discrete Random Variables  Confidence Interval for the Mean  Making Inferences about Proportions  Hypothesis Tests for the Mean  Simple Linear Regression  Lean Tools I  Lean Tools II  Lean Tools III  Black Belt Prep Course Module 3  Black Belt Prep Course Module 4  Black Belt Prep Course Module 5  Introduction to Minitab  Introduction to Process Mapping  Cause and Effect Diagrams  An Introduction to Probability  Continuous Probability Distributions: Normal Curve  ANOVA  Making Inferences about Variances  Scatter Diagrams  SIPOC  Project Management Introduction  Introduction to Problem Solving  Cause and Effect Analysis  Control Plans and Control Charts  Data Collection, Analysis and Reporting  Introduction to Process Mapping  Scatter Diagrams  Pareto Analysis  5S  Changeover Reduction  Current State Value Stream Mapping  Eight Wastes  Error Proofing  Flow and Pull Systems  Future State Value Stream Mapping  Introduction To Lean  Introduction to Lean Office Principles  Kaizen Event  Lean Six Sigma Fusion  Standard Work  Total Productive Maintenance  Visual Management  Workplace Design and Layout  Lean Institute Review Contact your system administrator to acquire. review of course content for possible partnership  Included Courses  SPC and Variation  SPC Introduction to Control Charts  SPC Setting Up and Using a Control Chart  SPC Pictures of Numbers  SPC Types of Control Charts  SPC Introduction to Process Capability  SPC Selecting Parameters  SPC Introduction to DOE  Six Sigma Introduction  Understanding Data  Calculating Process Based Costs  Understanding Processes  Validating The Measurement System  Turning Data into Knowledge  Process Capability  Maximizing ROI  Sustaining ROI  Extending ROI  SPC Using Normal Curves  SPC Process Capability Assessments  SPC Application of DOE  What is Statistics?  Organization of Data  Measures of Central Tendency  Measures of Dispersion  Introduction to Inferential Statistics  Introduction to Lean Principles  Descriptive Statistics: Self Assessment  Black Belt Prep Course Module 1  Black Belt Prep Course Module 2  Inferential Statistics: Self Assessment  Comparing Means  Pareto Analysis  Control Charts  Process Capability Assessments  Failure Mode and Effects Analysis  Introduction to Process Capability  Probability Distributions: Discrete Random Variables  Confidence Interval for the Mean  Making Inferences about Proportions  Hypothesis Tests for the Mean  Simple Linear Regression  Lean Tools I  Lean Tools II  Lean Tools III  Black Belt Prep Course Module 3  Black Belt Prep Course Module 4  Black Belt Prep Course Module 5  Introduction to Minitab  Introduction to Process Mapping  Cause and Effect Diagrams  An Introduction to Probability  Continuous Probability Distributions: Normal Curve  ANOVA  Making Inferences about Variances  Scatter Diagrams  SIPOC  Project Management Introduction  Introduction to Problem Solving  Cause and Effect Analysis  Control Plans and Control Charts  Data Collection, Analysis and Reporting  Introduction to Process Mapping  Scatter Diagrams  Pareto Analysis  5S  Changeover Reduction  Current State Value Stream Mapping  Eight Wastes  Error Proofing  Flow and Pull Systems  Future State Value Stream Mapping  Introduction To Lean  Introduction to Lean Office Principles  Kaizen Event  Lean Six Sigma Fusion  Standard Work  Total Productive Maintenance  Visual Management  Workplace Design and Layout  Vic Figurelli Review Contact your system administrator to acquire.  Included Courses  Understanding Processes  Baldrige Criteria: Essentials for Excellence  Lincoln Course Review Contact your system administrator to acquire.  Included Courses  SPC and Variation  Six Sigma Introduction  What is Statistics?  An Introduction to Probability  ANOVA  Project Management Introduction  Baldrige Criteria: Essentials for Excellence  Aspectos Imprescindibles para la Excelencia  5S  Current State Value Stream Mapping  Error Proofing  Introduction To Lean  Kaizen Event  Total Productive Maintenance  Visual Management  Workplace Design and Layout  Healthcare Quality Basics Series Available for immediate purchase with Credit Card. Modules 1 & 2  Included Courses  Healthcare Quality Basics Module 1  Healthcare Quality Basics Module 2